Privacy Policy

Last Updated: November 29, 2025

Our Commitment to Privacy

Emberlink collects only the data necessary to operate our services, including device configurations, diagnostics, and optional account information. We never sell personal data and do not store any mesh communication, which remains strictly local between devices.

What Data We Collect

  • Device Information: Device model, firmware version, and configuration settings
  • Account Information: Email address, name (if provided), and preferences
  • Diagnostics: Error logs and performance data to improve service quality
  • Usage Analytics: Anonymous website usage data to improve user experience

What We DON'T Collect

  • We do NOT store mesh communication content
  • We do NOT track your location without explicit permission
  • We do NOT sell or share your personal data with third parties
  • We do NOT use tracking cookies for advertising

How We Protect Your Data

Data is protected using industry-standard encryption and is only shared when required by law or essential for support.

  • AES-256 encryption for all mesh communications
  • Secure HTTPS connections for all web services
  • Regular security audits and updates
  • Limited data retention policies

Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data in a portable format

Cookies

Emberlink uses minimal cookies for:

  • Essential site functionality
  • Analytics to improve user experience

We do not use tracking cookies for advertising or third-party marketing.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

privacy@emberlink.com